If the consumer is not convinced, he may can change his mind within a period of ten working days, without penalty and without giving a reason. The only charge that may be made to the consumer is the direct cost of returning the goods.
The start of the recess period varies. If the professional has met their obligations of providing information in writing to the consumer, it is calculated from:
If the supplier has not met their obligations to provide information in writing, exercising the right of withdrawal is extended for a the day of receipt of the goods by the consumer;
The right of withdrawal shall be exercised by sending a recorded delivery letter to the professional.